CELL PHONE USAGE PROHIBITED

To enhance your relaxation and privacy at SOAK SPA, cell phone usage, including photography and video recording, is prohibited.

This policy allows everyone to disconnect from the outside world and fully immerse themselves in the tranquility of our spa.

We appreciate your understanding and cooperation.

 

Spa Etiquette & FAQs

  • To ensure your preferred appointment time, it is recommended you schedule your spa experience with us as far in advance as possible.

    Soak Spa is able to accommodate groups of all sizes and offers reduced rates for group spa events, call for more information.

    Appointments can be made by phone, online or in person. To reserve your time with us a credit card or debit card is requested to guarantee your reservation. All Spa experiences are subject to availability.

    Menu services and prices are subject to change without notice.

  • The Detroit Club offers Day Valet service for $15.

    If you would like valet parking, when you arrive bring your keys to the front desk. There are surrounding surface lots with available day parking rates also.

    SOAK Spa and The Detroit Club DO NOT control any surrounding surface lots.

  • If a session starts any late, the session length will decrease.

    For the best spa experience, arrive at least 15 minutes prior to your scheduled appointment time.

    When using SOAK Spa Amenities plan around your reserved Spa appointment time.

    We recommend that you leave valuable items at home. The Detroit Club is not responsible for lost or stolen items.

  • Payments are accepted in the form of credit card, debit card or SOAK Spa gift card. Gift cards are non-refundable and may not be redeemed for cash.

    The credit card used for payment MUST match the name of the guest who made the reservation & a government approved ID.

    The Detroit Club is not responsible for any lost, stolen, damaged or unauthorized use of the gift card. Member discounts may be applied to all spa treatments.

    Gratuities are not included in the value of the services.

    A minimum gratuity of 20% will be applied to all treatments.

  • SOAK Spa features a heated salt water grotto, and infrared saunas, one in each of our locker rooms.

    All amenities are available to hotel guests and Detroit Club members from 6 am to 11 pm. As well as all clients of SOAK Spa for up to one hour after their service concludes.

    SOAK Spa offers a small list of food and beverages curated by Bohemia’s Executive Chef.

    If food is desired, it is most convenient to place your order at least 24 Hours ahead of your appointment. Call for more information.

  • As a courtesy, you will receive a reservation confirmation 48 hours before your scheduled appointment.

    Should you need to cancel or reschedule your individual service a 48-hour advance notice is required; spa package and group package cancellations require 72-hour advance notice.

    Cancelations made with less than the required notice will be charged 50% of the service total.

    Failure to attend a scheduled appointment will result in 100% of the service total being charged.

HOURS

MONDAY: CLOSED

TUEDAY - THURSDAY: 11AM-7PM

FRIDAY - SATURDAY: 10AM-8PM

SUNDAY: 9AM-6PM

ALL SERVICES ARE APPOINTMENT ONLY

SOAK Spa Is The Perfect Gift

Gift Cards Available

*Must Be Purchased In-Person SOAK Spa

All SOAK Spa guests have complimentary access to our heated salt water grotto and infrared saunas for a maximum of 60 minutes after spa services.


Massage Menu